Frequently Asked Questions
FAQs
What makes Hilltop Car Sales one of the top used car dealerships in Knoxville, TN?
At Hilltop Car Sales in Knoxville, TN, we specialize in quality pre-owned vehicles at affordable prices, backed by transparent, no-pressure service and a commitment to customer satisfaction.
Where is Hilltop Car Sales located?
We’re conveniently located in Knoxville, TN—just minutes from downtown. For a map and turn-by-turn directions, visit our website at hilltopcarsales.com or give us a call.
What are your hours of operation?
Our showroom is open Monday–Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 4:00 PM. We’re closed on Sundays, but appointments are available upon request.
Do you offer financing for customers with all credit backgrounds?
Yes! We work with multiple lenders to secure financing for excellent, fair, or challenged credit—including our own Credit Rebuild Program to help you get back on track.
Are your vehicles sold "AS IS?"
Unless otherwise stated, all vehicles are sold AS IS with no inspection performed by Hilltop Car Sales. You’re encouraged to have an independent mechanic inspect the vehicle and arrange towing if needed.
Can I schedule a test drive online?
Absolutely. Just click “Schedule Test Drive” next to any vehicle on our website, or call us directly to book a time that works for you.
Do you accept trade-ins?
Yes—we welcome trade-ins of all makes and models. Request a quick online appraisal or bring your vehicle by and we’ll give you a competitive offer on the spot.
How can I get a vehicle history report?
We provide free CARFAX® or AutoCheck® reports for every vehicle in our inventory. Just ask an associate or download the report directly from the vehicle detail page on our site.
Do you offer any warranties or extended service plans?
While most vehicles are sold AS IS, we partner with third-party providers for extended warranties and service plans—ask us for available options at the time of purchase.
What payment methods do you accept?
We accept cash, certified checks, most major credit cards, and financing through our trusted lending partners.
Can you ship vehicles outside of Knoxville or out of state?
Yes, we offer affordable shipping nationwide. Contact our sales team for a personalized shipping quote.
How do I contact Hilltop Car Sales if I have more questions?
Call us at (865) 249-7172, email sales@hilltopcarsales.com, or use the chat feature on our website. We’re here to help you find your next vehicle!